Start Fresh is a speculative feature for the Gmail suite, allowing users to regain control of their inboxes through a guided and reassuring decluttering experience.

While the project remains ongoing, it has been greatly beneficial in developing my skills as a UX designer. A key challenge was designing for user hesitation - people often know what they want to achieve, but struggle with making initial actions. By empathising with users and understanding the anxiety associated with such issues, I was able to design a flow that balances reassurance with action - resulting in an experience that feels safe and comforting.